Duties and Taxes
Tax and Duties Policy
Last Updated: February 2025
At [Your Store Name], we are committed to transparency and compliance with applicable tax and customs laws. This policy outlines how we handle sales tax, duties, and refunds for purchases made through our website and services. By using our services, you agree to the terms outlined in this policy.
1. Sales Tax Collection
We are required by law to collect sales tax on purchases made within certain jurisdictions. The amount of sales tax collected depends on your location, and the applicable sales tax rate for that area will be calculated during the checkout process.
- Sales Tax in the United States: If you are located in a state that imposes sales tax, we will charge you the applicable sales tax rate for your state and local area based on your shipping address.
- International Sales: For international orders, sales tax or VAT may apply, depending on the country or region. You will be responsible for any taxes, customs duties, or fees imposed by your local government.
2. Sales Tax Rates
The sales tax rate applied to your order is determined based on the shipping address you provide during the checkout process. These rates are subject to change and are based on the current tax laws of your jurisdiction. We do not have control over these rates; they are determined by state, local, or national tax authorities.
3. Exemptions
Certain purchases may be exempt from sales tax in specific jurisdictions. If you believe your purchase qualifies for an exemption, please contact our customer service team before completing your order, and we will review your eligibility.
- Tax-Exempt Organizations: If you are a tax-exempt organization, please provide the necessary documentation to verify your status, and we will apply the appropriate exemption.
4. Changes to Tax Rates
Sales tax rates and regulations may change over time due to changes in law or jurisdictional tax policies. Any such changes will be reflected in the final checkout process, and we will update our Tax Policy accordingly. We encourage you to check for updates regularly.
5. International Taxes and Duties
For customers outside of [Your Country], additional customs duties, taxes, and fees may apply when your order arrives in your country. These charges are not included in the purchase price or shipping fees and are the responsibility of the recipient.
Please be aware that customs policies vary by country. For more information, please contact your local customs office. Any additional taxes or fees imposed by the destination country are beyond our control, and we are not responsible for any charges that may apply.
6. Refunds for Duties and Taxes
-
Duties and Taxes at Checkout: At the time of purchase, applicable duties and taxes for your country will be calculated and displayed during checkout. You can choose to pay these fees either upfront or upon delivery for faster processing. Payment must be received before delivery can proceed.
-
Taxes and Tariffs Included in Price: For customers in Canada, Mexico, and New Zealand, taxes and duties are already included in the final price of your order. If you decide to return an item, these costs will be reimbursed.
-
Refunds for Canadian Sales Tax: When returning an item from Canada, you will receive an immediate refund for the Canadian sales tax paid at checkout.
-
VAT Claims for Global-e Purchases: For countries where Global-e is listed as the foreign seller, we will assist in claiming back the VAT paid at the time of import. However, for countries where Global-e is not registered, VAT claims are not possible.
7. Contact Us
If you have any questions regarding our Tax and Duties Policy or need assistance with sales tax calculations or refunds, please contact us:
[Your Store Name]
[Your Address]
[Your Email Address]
[Your Phone Number]